{"id":76865,"date":"2019-12-18T12:56:35","date_gmt":"2019-12-18T10:56:35","guid":{"rendered":"http:\/\/svadvisory.com\/a-way-to-listen-to-your-customers-voice\/"},"modified":"2022-12-12T17:48:18","modified_gmt":"2022-12-12T15:48:18","slug":"a-way-to-listen-to-your-customers-voice","status":"publish","type":"post","link":"https:\/\/svadvisory.com\/en\/a-way-to-listen-to-your-customers-voice\/","title":{"rendered":"A way to listen to your customers&#8217; voice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"76865\" class=\"elementor elementor-76865\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b75468 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b75468\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37457833\" data-id=\"37457833\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd989d3 elementor-widget elementor-widget-text-editor\" data-id=\"dd989d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the pursue of the creation of an end to end process focused on customers, listening to their feedback is crucial. the question is: do your products match \u00a0customers\u2019 expectations, and what do they judge most important in your value proposal?<\/p>\r\n<div>\r\n<div><\/div>\r\n<h3><strong>Indeed, there are\u00a0 few things to know about your customer voice.<\/strong><\/h3>\r\n<div><\/div>\r\n<div>\r\n<ol>\r\n<li>\r\n<div>Customers dislike complexity and appreciate modularity. Similarly to <strong>Steve Jobs<\/strong>\u2019s first moves after returning to Apple, reducing the number of products and enhancing the chance to modify them is a key to reduce produttive costs while giving clients a chance to customize their goods.<\/div>\r\n<\/li>\r\n<li>\r\n<div>Customers deserve a corporate structure which starts from their needs and ends once they deliver a fitting good or service. This <strong>\u201cCritical to customers\u201d<\/strong> initiative simply relies on what customers want, hence reducing non add value initiatives, actions and functions.<\/div>\r\n<\/li>\r\n<\/ol>\r\n<div><\/div>\r\n<div>In order to do so, customers data shall be gathered, stored, and segmented, including economic information, such as frequency of purchase, generated revenues and price restrictions as well as geographic data, demographics, industry and service preferences.<\/div>\r\n<\/div>\r\n<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e8b6c4c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e8b6c4c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bc058d4\" data-id=\"4bc058d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-505e0307 elementor-widget elementor-widget-heading\" data-id=\"505e0307\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-small\">For more information:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7badd271 elementor-widget elementor-widget-heading\" data-id=\"7badd271\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-small\">info@svadvisory.com<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab7a1ed elementor-widget elementor-widget-heading\" data-id=\"7ab7a1ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-small\">Follow us on our social networks<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c3745f8 e-grid-align-right elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"2c3745f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook-f elementor-animation-grow elementor-repeater-item-9c86cde\" href=\"https:\/\/www.facebook.com\/SVAgroupServices\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook-f<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook-f\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-animation-grow elementor-repeater-item-f99a1c2\" href=\"http:\/\/linkedin.com\/company\/sva-group\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In the pursue of the creation of an end to end process focused on customers, listening to their feedback is crucial. the question is: do your products match &nbsp;customers\u2019 expectations, and what do they judge most important in your value proposal? Indeed, there are&nbsp; few things to know about your customer voice. Customers dislike complexity&hellip;<\/p>\n","protected":false},"author":2,"featured_media":76879,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-76865","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A way to listen to your customers&#039; voice - SVA Export Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/svadvisory.com\/en\/a-way-to-listen-to-your-customers-voice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A way to listen to your customers&#039; voice - SVA Export Group\" \/>\n<meta property=\"og:description\" content=\"In the pursue of the creation of an end to end process focused on customers, listening to their feedback is crucial. the question is: do your products match &nbsp;customers\u2019 expectations, and what do they judge most important in your value proposal? 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